Outputting MOV/MP4

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kto1201
Posts: 4
Joined: Wed Aug 19, 2020 7:02 am

Outputting MOV/MP4

Post by kto1201 »

Hi DCP-o-matic forum,

I recently tried to output as MOV file and when the file came out, it was not playable on PC and Mac. Then I tried MP4. It too wasn't playable. Anyone got any advice? Thank you.

Best,

Ken
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: Outputting MOV/MP4

Post by Carsten »

Which version of DCP-o-matic did you use? What was the source file? Do you still have the metadata file from this project?
kto1201
Posts: 4
Joined: Wed Aug 19, 2020 7:02 am

Re: Outputting MOV/MP4

Post by kto1201 »

Version: 2.14.33
Source File: MKV
Metadata attached
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Last edited by kto1201 on Wed Sep 16, 2020 1:35 am, edited 1 time in total.
kto1201
Posts: 4
Joined: Wed Aug 19, 2020 7:02 am

Re: Outputting MOV/MP4

Post by kto1201 »

Version: 2.14.33
Source File: MKV
Metadata attached
You do not have the required permissions to view the files attached to this post.
carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: Outputting MOV/MP4

Post by carl »

Hi,

Thanks for those metadata files. I can't see any real problems there. When you say the files are "not playable", what exactly do you mean? Is there some error when you try to play them?

Are any of these non-playable files small enough to upload somewhere so that we can take a look?