subtitle issue with DOM

Anything and everything to do with DCP-o-matic.
RAF
Posts: 3
Joined: Tue Jul 24, 2018 2:51 am

subtitle issue with DOM

Post by RAF »

Hello Dom users. I just generate a 20 of DCP with subtitle.
Everything seems perfect but there is not one DCp that finally have the subtitles ... The version is 2.12.6.
I can still make supplemental but I can not get how it s possible ...
Any clue ?

thank you !
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: subtitle issue with DOM

Post by Carsten »

I guess we need to know a bit more about what and how...

Can you show us some screenshots? Where do you experience the missing subtitles - in the DCP-o-matic player, in the cinema...?

- Carsten
RAF
Posts: 3
Joined: Tue Jul 24, 2018 2:51 am

Re: subtitle issue with DOM

Post by RAF »

In the cinema and the Dom player.
Here is a screenshot :

Image
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: subtitle issue with DOM

Post by Carsten »

I think that is a known little quirk Carl was going to fix - these subtitles are embedded in an MKV file as bitmap subtitles - probably from a DVD or Bluray. You also need to check 'Burn subtitles into image', as bitmap subtitles currently can only be burned-in. Carl was thinking to automatically check that box when bitmap subtitles are to be used, but it's not yet in 2.12.x (and probably never will be, after what I noticed now in 2.13.38 8-) )


- Carsten
RAF
Posts: 3
Joined: Tue Jul 24, 2018 2:51 am

Re: subtitle issue with DOM

Post by RAF »

It could be a nice warning when launching the DCP.
Thanks for your help !