View Bug Details

IDProjectCategoryView StatusLast Update
0001618DCP-o-maticBugspublic2019-11-15 16:30
Reportercarl Assigned To 
PrioritynormalSeveritymajorReproducibilityhave not tried
Status acknowledgedResolutionopen 
Product Version2.14.10 
Target Version2.14.11 
Summary0001618: Could not open info file for reading
Description

[]

Additional Information

30/09/2019 17:50:24: Sub-job Computing digest starting
30/09/2019 17:50:24: Video length obtained from header as 4687 frames
30/09/2019 17:50:24: New graph for 1920x1080, pixel format 0
30/09/2019 17:50:24: FFmpeg: Warning: data is not aligned! This can lead to a speed loss
30/09/2019 17:50:24: New graph for 1920x1080, pixel format 0
30/09/2019 17:50:25: New graph for 1920x1080, pixel format 0
30/09/2019 17:50:30: New graph for 1920x1080, pixel format 0
30/09/2019 17:50:36: DCP-o-matic 2.14.10 git 3c7d19089d using libavcodec 58.42.100, libavfilter 7.46.101, libavformat 58.24.100, libavutil 56.24.101, libswscale 5.4.100, libssh 0.7.5/gnutls/zlib, libdcp 1.6.8 git c6d1877472
30/09/2019 17:50:36: Host name DESKTOP-ASQON9L
30/09/2019 17:50:36: DCP-o-matic built in optimised mode.
30/09/2019 17:50:36: libdcp built in optimised mode.
30/09/2019 17:50:36: Windows version 6.2.9200
30/09/2019 17:50:36: Windows 8 or Windows Server 2012
30/09/2019 17:50:36: Built for 64-bit
30/09/2019 17:50:36: CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
30/09/2019 17:50:36: Content: 1.Carpe_Diem_Vimeo.mp4 800336f2b8d6a25fa7522a6ebeaa4e38266821556 0 25 - video: length 4687 frames, size 1920x1080 - audio: stream channels 2 rate 48000 ffmpeg: audio id 2 subtitle none filters
30/09/2019 17:50:36: DCP video rate 25 fps
30/09/2019 17:50:36: 4 threads
30/09/2019 17:50:36: J2K bandwidth 150000000
30/09/2019 17:50:36: Transcode job starting
30/09/2019 17:50:36: Sub-job Checking existing image data starting
30/09/2019 17:50:36: Could not open existing asset at C:\Users\davem\Downloads\PurbeckFF\ShortStory\Set1\carpe\video\185_2K_1a089e36021cd5a4888a07a5a3d1388d_25_150000000_P_I_0_17998080.mxf (errno=2)
30/09/2019 17:50:36: Sub-job Encoding starting
30/09/2019 17:50:36: New graph for 1920x1080, pixel format 0
30/09/2019 17:51:04: Terminating thread 1 of 4
30/09/2019 17:51:09: Thread terminated
30/09/2019 17:51:09: Terminating thread 2 of 4
30/09/2019 17:51:09: Thread terminated
30/09/2019 17:51:09: Terminating thread 3 of 4
30/09/2019 17:51:09: Thread terminated
30/09/2019 17:51:09: Terminating thread 4 of 4
30/09/2019 17:51:09: Thread terminated
30/09/2019 17:51:09: ERROR: Error in job: could not open file C:\Users\davem\Downloads\PurbeckFF\ShortStory\Set1\carpe\info\185_2K_1a089e36021cd5a4888a07a5a3d1388d_25_150000000_P_I_0_17998080 for reading (13) (It is not known what caused this error. Please report this problem by using Help -> Report a problem or via email to carl@dcpomatic.com)
30/09/2019 21:35:23: New graph for 1920x1080, pixel format 0
30/09/2019 21:35:47: New graph for 1920x1080, pixel format 0
30/09/2019 21:36:34: DCP-o-matic 2.14.10 git 3c7d19089d using libavcodec 58.42.100, libavfilter 7.46.101, libavformat 58.24.100, libavutil 56.24.101, libswscale 5.4.100, libssh 0.7.5/gnutls/zlib, libdcp 1.6.8 git c6d1877472
30/09/2019 21:36:34: Host name DESKTOP-ASQON9L
30/09/2019 21:36:34: DCP-o-matic built in optimised mode.
30/09/2019 21:36:34: libdcp built in optimised mode.
30/09/2019 21:36:34: Windows version 6.2.9200
30/09/2019 21:36:34: Windows 8 or Windows Server 2012
30/09/2019 21:36:34: Built for 64-bit
30/09/2019 21:36:34: CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
30/09/2019 21:36:34: Content: 1.Carpe_Diem_Vimeo.mp4 800336f2b8d6a25fa7522a6ebeaa4e38266821556 0 25 - video: length 4687 frames, size 1920x1080 - audio: stream channels 2 rate 48000 ffmpeg: audio id 2 subtitle none filters
30/09/2019 21:36:34: DCP video rate 25 fps
30/09/2019 21:36:34: 4 threads
30/09/2019 21:36:34: J2K bandwidth 195000000
30/09/2019 21:36:34: Transcode job starting
30/09/2019 21:36:34: Sub-job Checking existing image data starting
30/09/2019 21:36:34: Could not open existing asset at C:\Users\davem\Downloads\PurbeckFF\ShortStory\Set1\carpe\video\190_2K_1a089e36021cd5a4888a07a5a3d1388d_25_195000000_P_S_0_17998080.mxf (errno=2)
30/09/2019 21:36:34: Sub-job Encoding starting
30/09/2019 21:36:34: New graph for 1920x1080, pixel format 0
30/09/2019 21:38:00: Terminating thread 1 of 4
30/09/2019 21:38:06: Thread terminated
30/09/2019 21:38:06: Terminating thread 2 of 4
30/09/2019 21:38:06: Thread terminated
30/09/2019 21:38:06: Terminating thread 3 of 4
30/09/2019 21:38:06: Thread terminated
30/09/2019 21:38:06: Terminating thread 4 of 4
30/09/2019 21:38:06: Thread terminated
30/09/2019 21:38:06: ERROR: Error in job: could not open file C:\Users\davem\Downloads\PurbeckFF\ShortStory\Set1\carpe\info\190_2K_1a089e36021cd5a4888a07a5a3d1388d_25_195000000_P_S_0_17998080 for reading (13) (It is not known what caused this error. Please report this problem by using Help -> Report a problem or via email to carl@dcpomatic.com)
30/09/2019 21:38:55: Sub-job Sending email starting

TagsNo tags attached.
Branch
Estimated weeks required
Estimated work requiredUndecided

Relationships

duplicate of 0000953 closedcarl Failure to open info file in some cases 

Activities

carl

2019-10-06 23:15

administrator   ~0003452

<?xml version="1.0" encoding="UTF-8"?>
<Metadata>
<Version>37</Version>
<Name>carpe</Name>
<UseISDCFName>1</UseISDCFName>
<DCPContentType>FTR</DCPContentType>
<Container>190</Container>
<Resolution>2K</Resolution>
<J2KBandwidth>195000000</J2KBandwidth>
<ISDCFMetadata>
<ContentVersion>1</ContentVersion>
<AudioLanguage></AudioLanguage>
<Territory></Territory>
<Rating></Rating>
<Studio></Studio>
<Facility></Facility>
<TempVersion>0</TempVersion>
<PreRelease>0</PreRelease>
<RedBand>0</RedBand>
<Chain></Chain>
<TwoDVersionOfThreeD>0</TwoDVersionOfThreeD>
<MasteredLuminance></MasteredLuminance>
</ISDCFMetadata>
<VideoFrameRate>25</VideoFrameRate>
<ISDCFDate>20190930</ISDCFDate>
<AudioChannels>6</AudioChannels>
<ThreeD>0</ThreeD>
<Sequence>1</Sequence>
<Interop>0</Interop>
<Signed>1</Signed>
<Encrypted>0</Encrypted>
<Key>afc7396c17c007c950fbf6771dfbdc49</Key>
<ContextID>5224c4ab-5536-44fa-979a-ec026f68ead4</ContextID>
<ReelType>0</ReelType>
<ReelLength>2000000000</ReelLength>
<UploadAfterMakeDCP>0</UploadAfterMakeDCP>
<ReencodeJ2K>0</ReencodeJ2K>
<UserExplicitVideoFrameRate>0</UserExplicitVideoFrameRate>
<Playlist>
<Content>
<Type>FFmpeg</Type>
<Path mtime="1569861302">C:\Users\davem\Downloads\PurbeckFF\ShortStory\Set1\1.Carpe_Diem_Vimeo.mp4</Path>
<Digest>800336f2b8d6a25fa7522a6ebeaa4e38266821556</Digest>
<Position>0</Position>
<TrimStart>0</TrimStart>
<TrimEnd>0</TrimEnd>
<VideoFrameRate>25</VideoFrameRate>
<VideoLength>4687</VideoLength>
<VideoWidth>1920</VideoWidth>
<VideoHeight>1080</VideoHeight>
<VideoFrameType>2d</VideoFrameType>
<LeftCrop>0</LeftCrop>
<RightCrop>0</RightCrop>
<TopCrop>0</TopCrop>
<BottomCrop>0</BottomCrop>
<Scale>
<Ratio>185</Ratio>
</Scale>
<ColourConversion>
<InputTransferFunction>
<Type>Gamma</Type>
<Gamma>2.2</Gamma>
</InputTransferFunction>
<YUVToRGB>1</YUVToRGB>
<RedX>0.64</RedX>
<RedY>0.33</RedY>
<GreenX>0.3</GreenX>
<GreenY>0.6</GreenY>
<BlueX>0.15</BlueX>
<BlueY>0.06</BlueY>
<WhiteX>0.3127</WhiteX>
<WhiteY>0.329</WhiteY>
<OutputGamma>2.6</OutputGamma>
</ColourConversion>
<YUV>1</YUV>
<FadeIn>0</FadeIn>
<FadeOut>0</FadeOut>
<AudioGain>0</AudioGain>
<AudioDelay>0</AudioDelay>
<AudioStream>
<Name>eng</Name>
<Id>2</Id>
<FrameRate>48000</FrameRate>
<Length>8999040</Length>
<Mapping>
<InputChannels>2</InputChannels>
<OutputChannels>16</OutputChannels>
<Gain Input="0" Output="0">1</Gain>
<Gain Input="0" Output="1">0</Gain>
<Gain Input="0" Output="2">0</Gain>
<Gain Input="0" Output="3">0</Gain>
<Gain Input="0" Output="4">0</Gain>
<Gain Input="0" Output="5">0</Gain>
<Gain Input="0" Output="6">0</Gain>
<Gain Input="0" Output="7">0</Gain>
<Gain Input="0" Output="8">0</Gain>
<Gain Input="0" Output="9">0</Gain>
<Gain Input="0" Output="10">0</Gain>
<Gain Input="0" Output="11">0</Gain>
<Gain Input="0" Output="12">0</Gain>
<Gain Input="0" Output="13">0</Gain>
<Gain Input="0" Output="14">0</Gain>
<Gain Input="0" Output="15">0</Gain>
<Gain Input="1" Output="0">0</Gain>
<Gain Input="1" Output="1">1</Gain>
<Gain Input="1" Output="2">0</Gain>
<Gain Input="1" Output="3">0</Gain>
<Gain Input="1" Output="4">0</Gain>
<Gain Input="1" Output="5">0</Gain>
<Gain Input="1" Output="6">0</Gain>
<Gain Input="1" Output="7">0</Gain>
<Gain Input="1" Output="8">0</Gain>
<Gain Input="1" Output="9">0</Gain>
<Gain Input="1" Output="10">0</Gain>
<Gain Input="1" Output="11">0</Gain>
<Gain Input="1" Output="12">0</Gain>
<Gain Input="1" Output="13">0</Gain>
<Gain Input="1" Output="14">0</Gain>
<Gain Input="1" Output="15">0</Gain>
</Mapping>
<FirstAudio>0</FirstAudio>
<CodecName>aac</CodecName>
</AudioStream>
<FirstVideo>0</FirstVideo>
<ColorRange>1</ColorRange>
<ColorPrimaries>1</ColorPrimaries>
<ColorTransferCharacteristic>1</ColorTransferCharacteristic>
<Colorspace>1</Colorspace>
<BitsPerPixel>12</BitsPerPixel>
</Content>
</Playlist>
</Metadata>

carl

2019-10-08 23:46

administrator   ~0003462

1580bdc52a257870c908f32d2abe6fed84d83c50 may help (in v2.15.x). Need to think about it a bit and maybe cherry pick to master.

carl

2019-10-15 23:20

administrator   ~0003481

That commit is now in master, so maybe that will fix it...

Bug History

Date Modified Username Field Change
2019-10-06 23:15 carl New Bug
2019-10-06 23:15 carl Note Added: 0003452
2019-10-06 23:15 carl Tag Attached: next
2019-10-08 23:46 carl Note Added: 0003462
2019-10-14 16:32 carl Target Version => 2.14.11
2019-10-14 16:32 carl Estimated work required => Undecided
2019-10-15 23:20 carl Note Added: 0003481
2019-10-15 23:20 carl Status new => acknowledged
2019-10-15 23:21 carl Tag Detached: next
2019-11-15 16:30 carl Relationship added duplicate of 0000953