I want to burn the subtitles that I just made into the image of a DCP that a client just sent me. The problem is that the DCP is encrypted, so in DCP-o-matic I can only see the subs running normally but I don't have the image! Its just a black screen. What can I do? If I export it like this and then ingest the KDM on a projector will it work or would it be just a black image with subs for 2 hours? Please help
You need to go to the Keys tab of Preferences, click "Export KDM decryption leaf certificate", send the lab that file and then ask them to make you a new KDM.