Error when trying to start the program

[Jorge Costa]

Hi,

I'm getting this error message from windows 10 64bit

Capture.PNG

I'm trying to run latest dcp-o-matic release.

Thank you.

[juankax]

Hello, I have the same problem as you.

any ideas? please support

[carl]

Could you please try the test version as I think this is hopefully fixed there.

[Jorge Costa]

Hello,

Problem solved.
I had to change the audio playback device in system settings. It looks that it doesn't recognize the SPDIF output from my Creative Labs Audigy 2ZS (yes, old but gold).

I will make a test with the beta release and will let you know if it works.

Thank you.

[Jorge Costa]

Could you please try the test version as I think this is hopefully fixed there.

Hi Carl,

Gave it a try and got the same error. The only working way that I know of it's by changing the audio device playback output.

Thanks.

[Carsten]

We have seen these crashes caused by the active audio devices every now and then. Could be hard to fix such system dependant issues.
Usually, setting a different device fixed it. I understand this may not be so easy for every user.