Export video file error

Cooller89 · Post by **Cooller89** » Mon Jul 18, 2022 12:03 pm

Hi, I get an error when exporting a video to mp4, help!!!

Post by **carl** » Mon Jul 18, 2022 12:08 pm

What version of DCP-o-matic?

Cooller89 · Post by **Cooller89** » Mon Jul 18, 2022 12:16 pm

carl wrote: Mon Jul 18, 2022 12:08 pm What version of DCP-o-matic?

Post by **carl** » Mon Jul 18, 2022 12:25 pm

Probably this bug which was fixed in 2.16.9

Cooller89 · Post by **Cooller89** » Mon Jul 18, 2022 12:34 pm

carl wrote: Mon Jul 18, 2022 12:25 pm Probably this bug which was fixed in 2.16.9

I'll try to install version 2.16.18

Cooller89 · Post by **Cooller89** » Tue Jul 19, 2022 4:32 am

carl wrote: Mon Jul 18, 2022 12:25 pm Probably this bug which was fixed in 2.16.9

everything is fine, the error does not occur on version 2.16.18 thank you

Cooller89 · Post by **Cooller89** » Tue Jul 19, 2022 8:04 am

another problem
some kind of strip appears on the right, which is not in the original, as well as not in the viewer, this is when exporting to mp4, but this is not in dcp

Cooller89 · Post by **Cooller89** » Wed Jul 20, 2022 7:28 am

Carl ?

Post by **carl** » Wed Jul 20, 2022 11:50 am

What are you exporting? Perhaps you could attach/send the metadata.xml from the project to carl@dcpomatic.com

Cooller89 · Post by **Cooller89** » Wed Jul 20, 2022 12:35 pm

carl wrote: Wed Jul 20, 2022 11:50 am What are you exporting? Perhaps you could attach/send the metadata.xml from the project to carl@dcpomatic.com

I export a lot of files to mp4
it is required to export the same project to dcp and to mp4, so I do this

metadata here: https://dropmefiles.com/mgs7Z

DCP-o-matic

Export video file error

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