4k .mp4 files coming into DCP-O-Matic as audio-only

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Olivia27
Posts: 5
Joined: Tue Oct 26, 2021 6:47 pm

4k .mp4 files coming into DCP-O-Matic as audio-only

Post by Olivia27 »

Hi,

I'm trying to make a DCP of a short film which has arrived to me as a 4k mp4 file - however loading it into DCP-O-Matic ends up with the short showing up as [audio] instead of [movie]. Any ideas?
carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: 4k .mp4 files coming into DCP-O-Matic as audio-only

Post by carl »

If you look in the project folder that you created, there should hopefully be a "ffprobe.log" file - can you attach it? Or send it to carl@dcpomatic.com
Olivia27
Posts: 5
Joined: Tue Oct 26, 2021 6:47 pm

Re: 4k .mp4 files coming into DCP-O-Matic as audio-only

Post by Olivia27 »

thank you in advance!
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carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: 4k .mp4 files coming into DCP-O-Matic as audio-only

Post by carl »

Thanks; the decoding library doesn't like the codec that has been used for your video for some reason.

I assume you're using some 2.14.x version of DCP-o-matic? Perhaps you could try with the current test version?
Olivia27
Posts: 5
Joined: Tue Oct 26, 2021 6:47 pm

Re: 4k .mp4 files coming into DCP-O-Matic as audio-only

Post by Olivia27 »

gotcha, I'll update ASAP.
meanwhile, I did get it to work with a .mkv version of the film file!
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: 4k .mp4 files coming into DCP-O-Matic as audio-only

Post by Carsten »

Seems to be a slightly unusual AV1 codec wrapped in MP4.

https://en.wikipedia.org/wiki/AV1


- Carsten