Error reel_writer.cc:380

Anything and everything to do with DCP-o-matic.
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Error reel_writer.cc:380

Post by mattgrafiker »

Hi All,
While I have no problem in making a DCP with OV or VF version. A soon as I'm trying to add an end card with a tiff image, I always get that reel_writer.cc:380 error. I didn't touch any parameters yet but still cannot transcode without generating this error.

In this DCP I have an OV (TEST-FTR) and wanted to make a VF with another audio and subtitles and a end card once the movie is finished. Without the card, eveything goes fine, when i add the card, the error pops up.

If anyone can help me. I'll be grateful.

Thank you all,
Matt
You do not have the required permissions to view the files attached to this post.
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: Error reel_writer.cc:380

Post by Carsten »

Which version of DCP-o-matic is that?


- Carsten
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

the latest : v2.12.10
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

Hi Carsten,
I tried with newest version 2.12.12 and same error pops up. Cannot add an end card with an existing OV.
Weird!
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: Error reel_writer.cc:380

Post by Carsten »

Hi,

could you upload the project xml file to this thread? I'll try to replicate.

- Carsten
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

Thanks Carsten,
here's the log file and the metadata file
metadata.xml
log.txt
Hope you'll find what's the problem.

Matt
You do not have the required permissions to view the files attached to this post.