Simple MP4 Conversion?

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khaynes52
Posts: 1
Joined: Thu May 24, 2018 4:34 pm

Simple MP4 Conversion?

Post by khaynes52 »

Hi there, I am a complete new user to this. I'm trying to convert an 18 second MP4 video to be shown in our local theater. For some reason it keeps hanging at the same point and I get this error message. Any ideas?

Could not start jpeg2000 endcoding (4).
It is not known what caused this error.

Any help would be greatly appreciated! thanks!
carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: Simple MP4 Conversion?

Post by carl »

Hi there,
What operating system are you using?