missing DLL

[barbbu13]

Good morning,
I uninstalled dcp o matic then installed the latest version, but the software has an error, a message saying dcpomatic2-wx.dll file is missing.
How to do ?
THANKS

[carl]

Please can you say what version number you are trying to install? "Latest" can mean more than one thing.

[barbbu13]

Version 2.17.13 - 64 bits
Merci

[carl]

Can you show a screenshot of the error? I can't reproduce it here yet.

[barbbu13]

Voici l'image de message d'erreur :

erreur dcpomatic.png

[carl]

Strange, if you look in c:\Program Files\DCP-o-matic 2\bin do you see some .dll files in there (including dcpomatic2-wx.dll) ?

[barbbu13]

No, there is only dcpomatic2.dll (without-wx) !
Thanks

[carl]

Can you try re-installing?

[barbbu13]

I had this problem while reinstalling.
Do you have a good procedure for uninstalling?
I use "Revo uninstaller".
THANKS

[carl]

There should be an uninstaller if you search for "Uninstall DCP-o-matic".

But I thought this error came up when you started DCP-o-matic? Or does it come up when you install?

Make sure you have no copy of DCP-o-matic running before you install - maybe try rebooting first to make sure.