how to fix this sound broken problem

Anything and everything to do with DCP-o-matic.
niuniu
Posts: 28
Joined: Mon Jun 19, 2023 11:33 am

how to fix this sound broken problem

Post by niuniu »

when I test to play the dcp file in cinema, the sound was broken
please see attachment
I am so sad now
can anyone help me ?
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niuniu
Posts: 28
Joined: Mon Jun 19, 2023 11:33 am

Re: how to fix this sound broken problem

Post by niuniu »

when i test it in dcp-o-matic 2 player , it was also sound broken
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Carsten
Posts: 2807
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: how to fix this sound broken problem

Post by Carsten »

Which version of DCP-o-matic are you using? Can you upload the metadata.xml and ffprobe.log from this project here to the forum?
niuniu
Posts: 28
Joined: Mon Jun 19, 2023 11:33 am

Re: how to fix this sound broken problem

Post by niuniu »

thanks for your help, you are so nice
I used 2.16.57 for mac os
but unfortunately, I deleted the files you want because I built too much project to test and my disk was on chaos
Now I upgrade to 2.16.59 and it was correct when I play the dcp again.
I am re-packing the dcp to give cinema to test.

thanks so much again. wish you luck
I'm from Shanghai, China