View Issue Details

IDProjectCategoryView StatusLast Update
0000535DCP-o-maticBugspublic2016-05-31 23:55
ReporterIgor.Voyt Assigned Tocarl  
PrioritynormalSeveritymajorReproducibilitysometimes
Status closedResolutionfixed 
Platform64 bitOSWindowsOS Version8.1
Summary0000535: missing frames (black screens) in converted mxf-video. VideoCapt. included
Description

missing frames (blank frames) in converted mxf-video. Mxf-audio is OK. Version 1.78.x

TagsNo tags attached.
Attached Files
log (1,061,410 bytes)
Branch
Estimated weeks required
Estimated work required

Activities

carl

2015-04-24 09:17

administrator   ~0000553

Can I get hold of the source file?

Igor.Voyt

2015-04-24 09:43

reporter   ~0000554

Sure
https://drive.google.com/file/d/0B3ClHOr37rk2ZjJpR1hiNTh3ZFE/view?usp=sharing

carl

2015-04-24 11:02

administrator   ~0000555

I just converted it on OS X using 44acedecec27247d1893b5fa17fbca7d51884d26 which is pretty much the same as 1.78.5 and it is fine (inspecting MXF by unwrapping and looking at the JPEG2000).

It's a bit strange. Can I see the "log" file from your failed conversion?

Igor.Voyt

2015-04-24 13:11

reporter   ~0000557

Sure, look in uploads. Tried to convert several times, so log file is a few big :)

carl

2015-04-24 14:56

administrator   ~0000558

I think it might be a bug introduced with encoding servers. Perhaps you could try with 1.78.6 (you will need to upgrade your servers as well as your main DCP-o-matic).

Igor.Voyt

2015-04-24 15:40

reporter   ~0000563

Ah, OK. Thanks. I'll try in a few days

Igor.Voyt

2015-04-27 14:25

reporter   ~0000573

I have installed on each server same version, now render is OK. Thank you!

carl

2015-04-27 21:09

administrator   ~0000574

Great, thanks for getting back to me.

Issue History

Date Modified Username Field Change
2015-04-23 12:51 Igor.Voyt New Issue
2015-04-23 12:51 Igor.Voyt File Added: dcp-o-matic_error3_1.mp4
2015-04-23 12:51 Igor.Voyt File Added: dcp-o-matic_error3_2.mp4
2015-04-24 09:17 carl Note Added: 0000553
2015-04-24 09:17 carl Assigned To => carl
2015-04-24 09:17 carl Status new => feedback
2015-04-24 09:43 Igor.Voyt Note Added: 0000554
2015-04-24 09:43 Igor.Voyt Status feedback => assigned
2015-04-24 11:02 carl Note Added: 0000555
2015-04-24 11:02 carl Status assigned => feedback
2015-04-24 13:10 Igor.Voyt File Added: log
2015-04-24 13:11 Igor.Voyt Note Added: 0000557
2015-04-24 13:11 Igor.Voyt Status feedback => assigned
2015-04-24 14:56 carl Note Added: 0000558
2015-04-24 14:56 carl Status assigned => feedback
2015-04-24 15:40 Igor.Voyt Note Added: 0000563
2015-04-24 15:40 Igor.Voyt Status feedback => assigned
2015-04-27 14:25 Igor.Voyt Note Added: 0000573
2015-04-27 21:09 carl Note Added: 0000574
2015-04-27 21:09 carl Status assigned => resolved
2015-04-27 21:09 carl Resolution open => fixed
2016-05-31 23:55 carl Status resolved => closed