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IDProjectCategoryView StatusDate SubmittedLast Update
0002623DCP-o-maticBugspublic2023-10-02 14:422024-01-13 10:02
Reporterbronto11 Assigned Tocarl  
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Platform64-bitOSWindowsOS Version10
Product Version2.16.64 
Target Version2.16.66 
Summary0002623: Can't add DCP into DCP-o-matic
Description

Error when trying to add DCP to DCP-o-matic:
The file xxxxxxxxx_ft_en-ccap_r4_iop.ttfforan asset in the asset map cannot be found.

But the same DCP flawlessy is added on another system (Mac).
The problem is that distributor generated KDM for Win machine into which I can't import DCP. Which is strange, because there was no such problem before.

TagsNo tags attached.
Branch2623-add-windows
Estimated weeks required
Estimated work requiredUndecided

Activities

carl

2023-10-02 21:18

administrator   ~0005981

So you have this problem on Windows but not on mac (with the same version of DCP-o-matic)?

bronto11

2023-10-02 21:48

reporter   ~0005982

Yes, on Mac I can add DCP to DCP-o-matic, but can't play it, because KDM is generated for Win machine.

Both systems (Win and Mac) are running DCP-o-matic 2.16.65.

carl

2023-10-02 21:49

administrator   ~0005983

Is it possible to share the XML files from the DCP? Either here or to carl@dcpomatic.com

bronto11

2023-10-02 22:00

reporter   ~0005985

I have just mailed them to carl@dcpomatic.com.
Thanks!

carl

2023-10-04 23:38

administrator   ~0005988

Thanks. Could you please install this build: https://dcpomatic.com/build/2623-add-windows/4810b0c
then go to Preferences -> Advanced, tick "Open console window", re-start DCP-o-matic, import this bad DCP and show me what appears in the console window with the black background?

bronto11

2023-10-05 07:12

reporter   ~0005990

Hi, I sent the log from console to your e-mail.

carl

2023-10-06 01:08

administrator   ~0005991

@carl libdcp changes look OK but dom.git needs fixing; see fixit.sh script in repo root.

carl

2023-10-09 22:39

administrator   ~0006000

96f50dd5e600925488fdd9db1580aa01b026269b

Issue History

Date Modified Username Field Change
2023-10-02 14:42 bronto11 New Issue
2023-10-02 21:18 carl Assigned To => carl
2023-10-02 21:18 carl Status new => feedback
2023-10-02 21:18 carl Note Added: 0005981
2023-10-02 21:48 bronto11 Note Added: 0005982
2023-10-02 21:48 bronto11 Status feedback => assigned
2023-10-02 21:49 carl Note Added: 0005983
2023-10-02 21:49 carl Status assigned => feedback
2023-10-02 22:00 bronto11 Note Added: 0005985
2023-10-02 22:00 bronto11 Status feedback => assigned
2023-10-04 23:20 carl Branch => 2623-windows
2023-10-04 23:20 carl Estimated work required => Undecided
2023-10-04 23:21 carl Branch 2623-windows => 2623-add-windows
2023-10-04 23:38 carl Note Added: 0005988
2023-10-04 23:39 carl Status assigned => feedback
2023-10-05 07:12 bronto11 Note Added: 0005990
2023-10-05 07:12 bronto11 Status feedback => assigned
2023-10-06 01:08 carl Note Added: 0005991
2023-10-08 22:13 carl Priority immediate => high
2023-10-08 22:13 carl Target Version => 2.16.66
2023-10-09 00:23 carl Status assigned => tests running
2023-10-09 22:39 carl Status tests running => resolved
2023-10-09 22:39 carl Resolution open => fixed
2023-10-09 22:39 carl Note Added: 0006000
2024-01-13 10:02 carl Status resolved => closed